Real-time Crisis Management for Global Fleet

Global offshore oilfield service provider has used Crisis Manager solution for 10+ years to manage training exercises and a wide range of incidents and emergencies 

Challenge

Needed a solution to provide real-time insight and control over a global operation spanning 6 continents, 20+ offices, dozens of offshore vessels, and thousands of employees

Company

Oilfield Service Provider

Industry

Energy, Oil & Gas

Services

  • Cloud Software Development
  • Agile Project Management

Solution

Crisis Manager was implemented immediately in 2010 out of necessity to be able to respond to one of the largest ever offshore accidents and subsequent environmental disasters.
  • Implemented with minimal training
  • Flexibility and intuitive functionality allowed end users to see direct and instantaneous benefits
  • Use of system has expanded over time to successfully manage cyber attacks, severe weather, medical emergencies, and more

METRICS

  • Supports effective collaboration across the organization
  • Seamless and effective notification and resource mobilization
  • Role-based controls provide secure remote access

RESULT

Client has used the solution to successfully manage ~800 training exercises and over 150 recorded incidents.

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